7,098 total
Fashion with comfort
The new white canvas shoes look great and are blissfully comfortable. You have made an 81 year old grandmother feel very on trend!
My only comment is I don’t think delivery by Evri is as speedy as the carrier you used before.
16 May 2024
Date of experience: 10 May 2024
After many previous attempts to find shoes that my disabled partner is able to fit I am delighted to say this is the first pair of shoes to actually fit him. Thank you so much.
Date of experience: 15 May 2024
Shoes are super comfortable in soft leather so 5 stars but 0 stars in relation to return postage costs.
I had to order two different sizes to get the best fit which meant I had to send a pair back.
The return postage cost was over £5 and not £4.10 as the website states. This cost should be updated on the website. I feel I would be more likely to order and therefore buy more pairs of shoes from Wide-Fit if I did not have to worry about possible return postage costs.
Date of experience: 08 May 2024
Reply from Wide Fit Shoes
Hi Denise
Thank you for your detailed feedback. We're glad to hear you find the shoes super comfortable and appreciate your 5-star rating for their quality. We apologize for the inconvenience regarding the return postage costs and the discrepancy on our website. We'll make sure to update the information to reflect the correct cost. Your suggestion about reducing return postage costs is valuable, and we'll consider it to improve your shopping experience. Thank you for bringing this to our attention, and we hope to serve you again soon.
Wide Fit Shoes Team
These sketchers are fantastic, walked many miles in them so far. I was worried at first they may have been a little bit tight, but I thought new shoes, give them a chance to break in a bit and now they are brilliant. So comfortable and also look good in my humble opinion.
Will definitely be back to look at some more shoes or trainers soon.
Date of experience: 02 May 2024
Reply from Wide Fit Shoes
Hi Martin
Thank you so much for your positive review! It's great to know they've been perfect for your long walks. We look forward to welcoming you back when you're ready to find your next pair of shoes or trainers. Happy walking!
Wide Fit Shoes Team
Bought these sandals for my husbands birthday, he has extremely swollen feet due to medical conditions, haven’t been able to find him any sandals until I bought these 😊 they have very long straps so they easily accommodate his feet , brill ! Thankyou
Date of experience: 30 April 2024
Reply from Wide Fit Shoes
Hi Kim
Thank you so much for sharing your experience! Ensuring our products meet the diverse needs of our customers is important to us, and we're delighted that we could make a positive difference for you. If you ever need further assistance or have any questions, please don't hesitate to reach out. Wishing your husband a very happy birthday and continued comfort in our sandals!
Wide Fit Shoes Team
Delivered on time and as described. Great to get comfortable wide fit trainers that don't look wide fit. I am on my feet all day at work and my 6E new balance trainers mean I am comfortable all day. This is my second pair of 624s and while they are expensive they are worth it to me as my feet can be very painful. I am recovering from bunion surgery and have very painful corns. My first pair are still in great condition but treated myself to a second different colour when there was 20%off. I hope other trainers for women become available in 6E.
Date of experience: 07 May 2024
Reply from Wide Fit Shoes
Hi Lesley,
Thank you for sharing your experience with us! We're delighted to hear that our wide fit trainers have met your expectations and provided you with the comfort you need. Your loyalty and feedback mean a lot to us, Thank you for choosing us again, and we wish you continued comfort and relief with your new pair of trainers!
Wide Fit Shoes Team
Initially very helpful when i was ordering. After ordering, I was sent an introductory discount and asked for this to be applied. They kindly agreed to do so, and asked for the order number which I sent through. Unfortunately, despite having agreed to do so the discount was not applied and I was charged the full amount.
On arrival the shoes were both too small and too narrow. I sent an email politely mentioning that the discount had not been applied and asking if they could recommend an alternative. No response was received to this or to any of the following emails I sent confirming I was returning the shoes. Now just hoping I get a refund without a problem
Date of experience: 03 May 2024
I didn’t realise returns weren’t free. It proved to be a very expensive way to just try on a pair of shoes! This was my oversight but just be mindful if you order. I like the choice on offer but a lot of the shoes can be found cheaper on other sites.
Date of experience: 04 May 2024
Work with this British company at your own RISK.
They will not send you what you order and then not respond to a request for a refund.
Shipping to UK is very expensive...DON'T deal with this company.
Date of experience: 04 May 2024
Excellent service saved the day!
Ordered a pair of Extra wide from NewBalance direct, they never sent them or returned emails chasing, then just cancelled my order the day before I needed them to go on holiday! Rang Wide Fit they personally checked their stock and special delivered them, they arrived the next morning in time for the airport run!
Thanks Wide Fit team will buy from you from here on!
Date of experience: 24 April 2024
Reply from Wide Fit Shoes
Hi Chris,
Thank you so much for sharing your experience! We're thrilled to hear that we could assist you when you needed it most. Providing excellent service is our top priority, and we're delighted that we could ensure your shoes arrived in time for your holiday. We truly appreciate your kind words and loyalty. It would be our pleasure to serve you again in the future.
Wide Fit Shoes Team
So hard to find extra wide fit sports shoes. Wide Fit do a fantastic job with a large product range and excellent service.
Date of experience: 10 May 2024
Reply from Wide Fit Shoes
Hi Ophelia
Thank you for your kind words! We're thrilled to hear that you appreciate our wide range of extra wide fit sports shoes and our excellent service. Your satisfaction is our top priority, and we're glad we could meet your needs. If there's anything else we can assist you with, please don't hesitate to reach out.
Wide Fit Shoes Team
Great fit and selection of footwear
Just received my second purchase this morning very happy with my purchases
Date of experience: 14 May 2024
Reply from Wide Fit Shoes
Hi Patricia
Thank you for your kind words! We're delighted to hear that you're happy with the fit and selection of our footwear. Enjoy your new shoes, and we look forward to serving you again in the future!
Wide Fit Shoes Team
Easy to order, but shoes took a while to arrive. shoes were 'Relaxed fit' rather than wise fit expected, they are OK.
Date of experience: 10 May 2024
The salesperson knew immediately what I required and the size, and the first shoes she brought out fitted like a glove.
Date of experience: 09 May 2024
Reply from Wide Fit Shoes
Hi Quentin
Thank you for your wonderful feedback! We're thrilled to hear that our salesperson was able to assist you promptly and find the perfect fit on the first try. Your satisfaction is our top priority, and we look forward to serving you again soon.
Wide Fit Shoes Team
If you have Wide feet and struggle to find shoes or trainers to fit these are your go to guys. They even provide a printable foot sizing guide if you're not exactly sure what size or width you need.
Be prepared though you do have to pay a premium to get the correct size, but comfortable footware is a must if like me yourvon your feet akl day
Date of experience: 01 May 2024
Reply from Wide Fit Shoes
Hi Martin,
Thank you for your wonderful feedback! We're delighted to hear that our wide selection of shoes and trainers, along with our printable foot sizing guide, have made finding the perfect fit easier for you.Your satisfaction and comfort are our top priorities. If you have any further questions or need assistance, please feel free to reach out.
Wide Fit Shoes Team
Unfortunately we had to return the boots as they were too tight as I have a bunion on one foot, but service was excellent
Date of experience: 29 April 2024
Reply from Wide Fit Shoes
Hi Kieth
Thank you for your feedback. We're sorry to hear the boots didn't fit comfortably due to your bunion. However, we're pleased to know you were satisfied with our service. If you need any assistance finding a pair that accommodates your needs better, please don't hesitate to reach out. We hope to serve you again in the future!
Wide Fit Shoes Team
Always good-fitting quality shoes and speedy delivery. I have used this company for many years and never had any problems.
Date of experience: 06 May 2024
Reply from Wide Fit Shoes
Hi John,
Absolutely, here's a revised response:
We greatly appreciate your positive feedback! It's fantastic to hear that you've consistently enjoyed our good-fitting quality shoes and our efficient delivery service. We're committed to maintaining the high standards you've come to expect from us, and we're grateful for your loyalty throughout the years. Thank you for choosing us, and we look forward to continuing to exceed your expectations!
Wide Fit Shoes Team
I saw your shoes online having already purchased and returned 4 pr. Shoes elsewhere never imagined yours shoes would fit so happy best fitting shoes I have ever bought will definitely buy from youagain
Date of experience: 30 April 2024
Reply from Wide Fit Shoes
Hi Jullie
Thank you so much for your kind words! We're thrilled to hear that our shoes exceeded your expectations and provided the best fitting experience you've ever had. We take great pride in offering high-quality products.If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support!
Wide Fit Shoes Team
Great range of wide fit shoes. Efficient service. I ordered some new balance shoes for my son. He likes the shoes so third pair I have ordered for him. They are very light. Only complaint is his toe breaks through the light messing on the top of the shoe.
Date of experience: 08 May 2024
Reply from Wide Fit Shoes
Hi Liz
Thank you for your feedback! We're pleased to hear you appreciate our wide range of shoes and efficient service. It's great that your son likes his New Balance shoes and that you've ordered multiple pairs for him. We're sorry to hear about the issue with the toe breaking through the mesh. We’ll share this with the manufacturer and look into possible solutions. If you need any assistance or recommendations for more durable options, please let us know.
Wide Fit Shoes Team
Another faultless transaction by wide fit shoes.This is my 3rd pair of trainers & all have been very good 👍
Date of experience: 06 May 2024
Reply from Wide Fit Shoes
Hi Tony,
Thank you for your continued trust in us.Your feedback motivates us to maintain the high standards we strive for. If you ever need assistance or have any questions, please feel free to reach out. Here's to many more comfortable steps with Wide Fit Shoes!
Wide Fit Shoes Team
